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Screaming Lines
Perhaps sometimes you feel like shouting at a customer, colleague, or business partner, even in writing. But you hardly ever consciously pursue such a goal unless you've found a new job beforehand...
What if you're trying your best to be polite, but your correspondents react to your electronic messages with offense and annoyance? Mysticism? No. Caps lock.
Don't abuse the uppercase mode: phrases highlighted in this way are perceived as shouts, and text completely formatted in "all caps" is seen as a prolonged scream.
Switch to correct spelling so you are not suspected of rudeness or ignorance of digital etiquette.
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